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Messages - Keith

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1) V8 / Re: HDMI Disconnects
« on: May 27, 2020, 07:08:44 AM »
Hello,

Does it do the same thing when connected to a different HDMI source?

Hello. I have a V8. I know these are no longer sold. I love my V8. It is connected to a Denon Receiver and we use a Fire Stick (connected to the Denon). Unfortunately while watching TV and streaming stuff the screen blacks out and says HDMI Reconnecting. It does this several times in an hour. It does reconnect and goes right back to where it left off, but it's rather annoying. I've already checked the connections and messed around with checking the output input settings. Any other ideas?

2) Welcome To The JmGOUS Community / Re: New to Forum/1895s question
« on: May 01, 2020, 08:33:56 PM »
Did you receive my email?

3) Welcome To The JmGOUS Community / Re: New to Forum/1895s question
« on: May 01, 2020, 05:56:22 PM »
Email me at keith@jmgous.rocks

4) JmGO N7L / Re: Video is flickering after some minutes
« on: April 30, 2020, 09:31:21 PM »
Hello,

Since I've changed from the old Jmgo G1 to Jmgo N7L I become problems.If I watch a Movie ( BluRay,Stream,DVD ) it is going to flicker after some minutes. The time period is getting shorter after the last tries. I've been testet it with some different HDMI Kable,with the PC and also with an Bluray player.
If I turn the Beamer off and on the problem is gone for short time.
Could it be an heating Problem? The old G1 had an dust filter wich is cleanable. But the N7L???

Could someone help me with my problems,please :'(

I havenít heard of that issue however send an email to after-sales@jmgo.com with a short video of what it is doing and they will advise you.

5) View / P2 / Re: P2 Remote drains batteries
« on: April 11, 2020, 04:17:49 PM »
Maybe itís the remote. Have you tried a different one?

6) JmGO N7L / Re: N7L green screen
« on: March 10, 2020, 07:51:53 AM »
Have you tried contacting the JmGO Service Center? Is your N7L still under warranty? The issue is the only repairable by the service center.

7) G1S / Re: G1S problems
« on: December 16, 2019, 06:06:42 PM »
I have sent your issue to the China team. When they respond Iíll let you know.

8) G1S / Re: G1S problems
« on: December 15, 2019, 07:09:57 PM »
No other updates. The G1S is out of production and it would cost more to send it in for repair and return it that you could buy a replacement for.

9) View / P2 / Re: Cannot update p2 firmware to 1.1.62
« on: December 13, 2019, 08:33:37 PM »
I do not. Iíll check with the China team and see if thatís possible. Good idea.

10) View / P2 / Re: Download Folder Read Only
« on: November 13, 2019, 04:17:49 PM »
Send me your original email keith@jmgous.rocks I will expedite if I can.

11) View / P2 / Re: Download Folder Read Only
« on: November 13, 2019, 10:20:06 AM »
The process works perfectly on our demo S3 International.

Contact after-sales@jmgo.com and ask for their advice.


12) JmGO N7L / Re: N7L green screen
« on: October 24, 2019, 03:24:52 PM »
It appears one of the color LEDS has failed. Probably BLUE.

I suggest you take a short video of the issue and send it to after-sales@jmgo.com along with your purchase date and serial number. They will advise you.


13) JmGO Hints & Tips / MOVED: N7L green screen
« on: October 24, 2019, 03:20:44 PM »
This topic has been moved to JmGO  N7L.

http://jmgous.rocks/forum/index.php?topic=213.0

14) G1S / Re: G1S problems
« on: October 14, 2019, 09:42:43 AM »
Dear Keith,
I have contact you a few times but my problems are still not solved.

I expierience a lot of problems since i upgraded my G1S to a newer firmware. I lost the English language.
and the second problem is the focusing lens is not working anymore.

I have tried the factory reset through the settings menu but it's not working.

could you give me some advise how to solved this problems.

Thanks in advance

Nico

Please send a short video of the issue to after-sales@jmgo.com. They will assist you.


15) JmGO N7L / Re: Jmgo N7L/g7
« on: October 04, 2019, 04:58:42 PM »
How can I delete apps from my jmgo G7?

Highlight the app you want to delete then click the button that has the three lines then click uninstall.

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