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Messages - Keith

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1) Welcome To The JmGOUS Community / Re: JMGO SA youtube and app remote won' work
« on: October 04, 2020, 10:07:37 AM »
Hello JmGO customer service is asking for you to send an email to after-sales@jmgo.com Describing your issue with the SA.

2) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 16, 2020, 01:57:25 PM »
I believe the APK they recommended would be compatible with the Samsung. Or they think it will be 

3) JmGO N7L / Re: Installation firmware was aborted
« on: July 16, 2020, 09:29:13 AM »
Thatís great Ron!

4) JmGO N7L / Re: Installation firmware was aborted
« on: July 15, 2020, 10:34:43 AM »
JmGO China said to install the latest version 1.0.5.

Download the file from this link and install via thumb drive.

https://we.tl/t-bSVI37utFD

5) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 14, 2020, 10:05:44 AM »
Did the suggestions work for your 1895?

6) JmGO N7L / Re: Installation firmware was aborted
« on: July 10, 2020, 12:25:25 AM »
I'll post the JmGO China response when I receive it.

7) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 10, 2020, 12:23:29 AM »
Here is the response I received from JmGO China:

the 1 st problem (wheels), we suggest customer try with factory reset, and local videos -- existing videos or USB copied, any video that do not need wifi connection please check if there is still wheel problem when projecting local videos

#2 - Install the APK in the attached file and see if that corrects the issue.

8) Welcome To The JmGOUS Community / Re: Introduce Yourself!
« on: July 09, 2020, 09:34:27 AM »
Good to have you a part of the JmGOUS community Ron! Thanks for sharing you setup with us.

9) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 08, 2020, 09:28:57 AM »
What is the serial number of your 1895?

And:

Mesh routers can help eliminate dead zones. Rather than broadcasting Wi-Fi signals from a single point, mesh router systems have multiple access points. One point links to the modem and acts as the router, while one or more other access points, often called satellites, capture the router's signal and rebroadcast it.

10) JmGO N7L / Re: Installation firmware was aborted
« on: July 07, 2020, 11:41:23 AM »
1. Please share SN -- normally can be found from the bottom of the device, or "Setting"

2. Could you please describe the problem in a more detailed ways? image or video will be highly appreciated

11) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 06, 2020, 09:57:48 PM »
Here is the response from JmGO China:

1. Please share SN -- normally can be found from the bottom of the device, or "Setting" (serial number)

2. Could you please describe the problem in a more detailed ways? image or video will be highly appreciated

12) JmGO N7L / Re: Installation firmware was aborted
« on: July 06, 2020, 05:06:17 PM »
I will get a response from JmGO China and let you know what they say.

13) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 06, 2020, 05:04:48 PM »
In fact you could connect the 1895 directly the the main puck through Ethernet. I just bought a 200í Ethernet cable for around $70.

14) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 06, 2020, 05:01:34 PM »
It doesnít make sense to me why the HDMI doesnít work.

The mesh system will connect automatically to your wifi then broadcast to the pucks which work like hotspots. You also have the ability to connect the pucks through Ethernet for longer distances.

15) 1895 / Re: 1895 Projector - Problems connecting by HDMI
« on: July 06, 2020, 02:56:33 PM »
One more thing. I recommend using the TP-Link Deco Mesh WiFi System to extend the range of your WiFi. I personally have the tree puck M5 but there are several varieties. It works great.

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