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1
G1S / Re: G1S problems
« Last post by Keith on December 16, 2019, 06:06:42 PM »
I have sent your issue to the China team. When they respond Iíll let you know.
2
View / P2 / Re: Cannot update p2 firmware to 1.1.62
« Last post by chico82 on December 16, 2019, 06:00:54 PM »
Great! Looking forward to a response from the Chinese Team :)
3
G1S / Re: G1S problems
« Last post by bob_morann on December 16, 2019, 09:15:16 AM »
Keith,

What I meant is did this user got an update on his issue.

This as nothing to do with a new update but rather with the fact that the last update JMGO provided broke the zoom and air mousse functionality.

Can you advise.

Thanks
4
G1S / Re: G1S problems
« Last post by Keith on December 15, 2019, 07:09:57 PM »
No other updates. The G1S is out of production and it would cost more to send it in for repair and return it that you could buy a replacement for.
5
G1S / Re: G1S problems
« Last post by bob_morann on December 15, 2019, 07:06:43 PM »
Hi,

Did you got any update since ?

I have the exact same issue.

Thanks,

Bob
6
View / P2 / Re: Cannot update p2 firmware to 1.1.62
« Last post by Keith on December 13, 2019, 08:33:37 PM »
I do not. Iíll check with the China team and see if thatís possible. Good idea.
7
View / P2 / Re: Cannot update p2 firmware to 1.1.62
« Last post by chico82 on December 13, 2019, 08:29:37 PM »
Do you have a copy of this older Firmware I could download? I want to try and downgrade my firmware to see if I could fix my Download Folder issue.
8
View / P2 / Re: Download Folder Read Only
« Last post by Keith on November 13, 2019, 04:17:49 PM »
Send me your original email keith@jmgous.rocks I will expedite if I can.
9
View / P2 / Re: Download Folder Read Only
« Last post by chico82 on November 13, 2019, 04:00:48 PM »
That folder is fully accessible on my JMGO E8 as well but for some reason it's stuck on my P2/View.

I emailed that support email and hoping to get a response soon.
10
View / P2 / Re: Download Folder Read Only
« Last post by Keith on November 13, 2019, 10:20:06 AM »
The process works perfectly on our demo S3 International.

Contact after-sales@jmgo.com and ask for their advice.

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