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m6 with problems 406

Newbie Posts: 4 Karma: +0/-0 *
m6 with problems
« on: July 04, 2019, 11:02:27 PM »
Hello friends

I'm sorry if I'm posting in the wrong place.

I won an m6 from a friend who came from the United States and ran for a while until asking to upgrade.

After updating it it only gets stuck at boot and does not start anymore.


I really want to be helped
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: m6 with problems
« Reply #1 on: July 06, 2019, 10:40:21 AM »
Where are you located?

Where there is JmGO there is cinema.
Newbie Posts: 4 Karma: +0/-0 *
Re: m6 with problems
« Reply #2 on: July 15, 2019, 05:56:57 PM »
I'm locating in Brazil


You can travel and not be traveling at the moment 😔
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: m6 with problems
« Reply #3 on: July 15, 2019, 06:03:17 PM »
Please email JmGO customer service at after-sales@jmgo.com.

Send them a short video clip and an explanation of the issue.

Where there is JmGO there is cinema.
Newbie Posts: 4 Karma: +0/-0 *
Re: m6 with problems
« Reply #4 on: July 27, 2019, 03:17:41 AM »
I sent everything as it is, but no return :(
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: m6 with problems
« Reply #5 on: July 29, 2019, 02:39:54 AM »

To reset the M6 push a pin or paper clip in to this small hole as shown in the photo.


Where there is JmGO there is cinema.
Newbie Posts: 4 Karma: +0/-0 *
Re: m6 with problems
« Reply #6 on: August 24, 2019, 12:36:14 AM »
I already tried this process and it hasn't changed anything 😔
continues on the locked start screen
I sent the e-mail and asked for the serial code, I sent and they didn't answer anymore 😔

I would like to know how to insert a new system from a computer because I don't have access to the menu
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: m6 with problems
« Reply #7 on: September 03, 2019, 06:09:38 PM »
I already tried this process and it hasn't changed anything 😔
continues on the locked start screen
I sent the e-mail and asked for the serial code, I sent and they didn't answer anymore 😔

I would like to know how to insert a new system from a computer because I don't have access to the menu

This can only be done by an authorized JmGO service center.

Where there is JmGO there is cinema.

 

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