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G1S problems 85

Newbie Posts: 4 Karma: +0/-0 *
G1S problems
« on: October 14, 2019, 08:17:50 AM »
Dear Keith,
I have contact you a few times but my problems are still not solved.

I expierience a lot of problems since i upgraded my G1S to a newer firmware. I lost the English language.
and the second problem is the focusing lens is not working anymore.

I have tried the factory reset through the settings menu but it's not working.

could you give me some advise how to solved this problems.

Thanks in advance

Nico
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: G1S problems
« Reply #1 on: October 14, 2019, 09:42:43 AM »
Dear Keith,
I have contact you a few times but my problems are still not solved.

I expierience a lot of problems since i upgraded my G1S to a newer firmware. I lost the English language.
and the second problem is the focusing lens is not working anymore.

I have tried the factory reset through the settings menu but it's not working.

could you give me some advise how to solved this problems.

Thanks in advance

Nico

Please send a short video of the issue to after-sales@jmgo.com. They will assist you.


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