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Download Folder Read Only 86

Newbie Posts: 15 Karma: +0/-0 *
Download Folder Read Only
« on: October 18, 2019, 02:38:59 PM »
Hello,

I'm wondering if anyone else has this issue. When trying to download a file from a Browser (Firefox or Chrome) the download fails because for some reason the Download folder is locked out.

What's worse is when I started a download from Chrome, it somehow created a .crdownload file in the Download folder that I can't for the life of me get deleted. I tried factory resetting it multiple times and reloading the firmware from scratch but that .crdownload file is still there.

I can't add, rename, or delete any files in that Download folder.

Any insight from you guys would be awesome and let me know if your Download folders are locked down like mine is.
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: Download Folder Read Only
« Reply #1 on: November 13, 2019, 10:20:06 AM »
The process works perfectly on our demo S3 International.

Contact after-sales@jmgo.com and ask for their advice.


Where there is JmGO there is cinema.
Newbie Posts: 15 Karma: +0/-0 *
Re: Download Folder Read Only
« Reply #2 on: November 13, 2019, 04:00:48 PM »
That folder is fully accessible on my JMGO E8 as well but for some reason it's stuck on my P2/View.

I emailed that support email and hoping to get a response soon.
Administrator Sr. Member Posts: 363 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: Download Folder Read Only
« Reply #3 on: November 13, 2019, 04:17:49 PM »
Send me your original email keith@jmgous.rocks I will expedite if I can.

Where there is JmGO there is cinema.

 

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