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JMGO SA youtube and app remote won' work 214

Newbie Posts: 2 Karma: +0/-0 *
JMGO SA youtube and app remote won' work
« on: October 03, 2020, 10:48:05 PM »
 I bought the JMGO SA model about two years ago, at first the projector was working fine with YouTube and connect to my Samsung phone to remote ok
but today my projector is no sound, so I reset it back to manufacturing, after that the YouTube wont work and can not remote app in Samsung phone
I tried go to JMGO web but no software update and no  app remote at play store

i downloaded this link but till wont work

please help
Administrator Sr. Member Posts: 392 Karma: +0/-0 "Everyone deserves a JmGO" *****
Re: JMGO SA youtube and app remote won' work
« Reply #1 on: October 04, 2020, 10:07:37 AM »
Hello JmGO customer service is asking for you to send an email to after-sales@jmgo.com Describing your issue with the SA.

Where there is JmGO there is cinema.